Unable to open tutorial files

Hello, I'm a new user, and I've been unable to open the files linked in any of the tutorial videos. I don't understand the problem. I assume I'm not the only one who has encountered this:

  1. I'm using Brave browser [Chrome+security features], and I can open my Rayon Personal page in the browser with no problem. But when I'm watching a tutorial on youtube, and I click the file link in the notes underneath, I get a generic page that says Brave is not supported. While my Personal page is open in another tab in Brave. [And even if it isn't.]

  2. I also tried copying the file link and opening it in a different browser, which works, but then when I click the Copy Link button, I don't know where to paste the link in my Personal page, or in the Rayon desktop app.

  3. I also tried copying the drawings individually from the tutorial file, and pasting them into a new file on my Personal page, but it didn't do anything.

Please tell me what I'm doing wrong; thank you!

3 replies